FAQs

Shopping Information

What Shipping Methods Are Available?

La Chic Designs ships all orders VIA UPS, and give our domestic customers the option of selecting between Ground Delivery, 3 Day Delivery, 2 Day Delivery and Next Day Air, and for our International Customers we offer UPS Worldwide Saver, Worldwide Expedited,  Worldwide Express and UPS Standard Shipping.

How Quickly Will My Order Ship?

La Chic Designs ships most orders within 2 business days.  If there are any issues or delays in shipping we will notify you by email.

Do You Ship Internationally?

La Chic Designs ships toCanada, Central and South America, the Bahamas and Puerto Rico.  If you are outside of these areas and wish to order from us, please contact us to discuss.

Payment Information

What Payment Methods Are Accepted?

La Chic Designs accept all major Credit and Debit Cards, including: Visa, Mastercard, Discover and American Express.

Is Buying On-Line Safe?

Buying online from La Chic Designs is completely safe.  The La Chic website utilizes military grade encryption, and all information transmitted between your web browser and the La Chic Designs website  is completely secure and safe. 

Orders and Returns

How do I place an Order?

You can place an order directly on our website, or you can call or email us for help in placing your order.

Do I need to register or have an account to place an order?

You do not have to register or have an account to place an order with us.  However, by registering we can save your shipping information for future orders and you are able to view your order history. add or remove shipping addresses, account details, password, and optionally store your credit card information.

Who should I to contact if I have any issues with my order?

If you have any issues or problems with your order, please use our contact form or call us.

How Can I Cancel Or Change My Order?

 If you need to cancel or change your order please contact us as soon as possible.  Once an order has shipped it cannot be changed or cancelled

How Do I Track My Order?

You will receive an email notification when your order ships with a UPS Tracking Number and can track the shipment on the UPS Website.  You can also login to your account to get information on your order and view tracking information.